Refund Policy

Thank you for choosing Reservation Cruise. This Refund Policy outlines the terms and conditions governing refunds for cruise bookings made through our service.

1. Cancellation and Refund Eligibility:
   1. Cancellation Policy: The cancellation policy for your cruise booking depends on several factors, including the cruise line, itinerary, and booking terms. Please refer to the specific cancellation policy associated with your reservation for details.
   2. Refund Eligibility: Refund eligibility is determined by the cancellation policy of the cruise line and any applicable fees or penalties. Reservation Cruise will facilitate refunds according to the terms outlined in the cancellation policy.
2. Processing Refunds:
   1. Refund Requests: To request a refund for a cancelled booking, please contact Reservation Cruise customer service via email or phone. Refunds are typically processed within [number] business days upon approval from the cruise line.
   2. Method of Refund: Refunds will be issued to the original payment method used for the booking, unless otherwise specified by the cruise line or agreed upon by both parties.
   3. Refund Amount: The amount of the refund is subject to the cancellation policy and any applicable fees or penalties imposed by the cruise line. Reservation Cruise will inform you of the refund amount before processing the refund.
3. Non-Refundable Fees:
   1. Non-Refundable Fees: Certain fees associated with cruise bookings, such as taxes, port charges, and service fees, may be non-refundable regardless of the cancellation policy. These fees are determined by the cruise line and are outlined in your booking confirmation.
   2. Travel Insurance: Travel insurance premiums are generally non-refundable unless specified otherwise by the insurance provider. Please refer to the terms and conditions of your travel insurance policy for details on refunds.
4. Refunds for Unused Services:
   1. No-Shows: No refunds will be provided for unused services resulting from a passenger's failure to board the cruise ship (i.e., "no-shows").
   2. Unused Port Excursions: Refunds for unused port excursions or other onboard services may be subject to the terms and conditions of the cruise line and excursion provider.
5. Contact Us:

   If you have any questions or concerns about our Refund Policy, please contact Reservation Cruise customer service at [info@reservationcruise.com].